How Our Service Works
How It Works
Here at Postjewelleryforcash we have made the process of selling your unwanted jewellery as simple and secure as possible you can sell your platinum in 3 simple steps.
1. Request your pre-paid postage label that covers insurance.
This will then be sent to you via email along with the instructions on postage so you can print it off and post your items securely and fully tracked.
Once we have received your enquiry and the details regarding the jewellery you wish to sell.
A member of our appraisal team will get back to you within 24hours of receiving your enquiry to get more details or photos if needed to ensure we get the right insurance cover for your pieces.
2. Post for FREE –
Your items are tracked & fully insured it's also next day delivery.
Items are insured up to £5000.
If you need more insurance, we can also arrange this.
3. Receive payment
Receive payment within 24 hours of accepting our offer the full appraisal details will be emailed to you with our offer.
If you don't wish to accept our offer we return your jewellery free of charge and fully insured.
Below are some of our most common FAQ's
Your valuation
How much will I be paid?
Your items are will be appraised at one of our 2 valuations centres, we have 1 in Northern Ireland and one in Hatton Garden in London.
All of our appraisals are carried out by a member of our qualified jewellery experts, so you can be sure the valuation will be accurate.
All our prices are based on the current secondary market value and our prices are highly competitive we update our prices daily to reflect the most up to date gold price.
A member of our valuation team will make you the best offer they can the day your items are received.
Your offer will be based on the London Bullion Market Association spot prices for that day as well as the purity and quantity of the items you provide.
If you accept the offer, your cash will be transferred directly to your bank account within 24 hours. Many of our customers see their money in their account within 1 hour!
Do you have a gold value calculator?
Our jewellery experts value your items in person, so that you know the amount offered to you is a true reflection of its worth.
Some of the online gold value calculators can be misleading, but our valuators will always be 100% accurate and based on the price on the day we receive your jewellery..
Your payment
Can you transfer the money to my bank account?
Yes, this is how your payment will be made unless you ask to be paid in a different way.
By using a Direct (BACS) bank transfer, your payment is transferred straight into your bank account on the day we receive your items for free.
Most UK banks now operate under the ‘Faster Payments System’, meaning that funds reach customer accounts the same day payment is issued.
Can you send cash by post?
Our standard process is to transfer money directly into your bank account as this is free and the quickest way to get it to you.
Unfortunately we can't send cash in the post .
What if I decide not to sell?
Once you send them to us, your items are valued by a member of our expert appraisal team for free with no obligation.
The appraiser will then be in touch via email with the full details of the appraisal and offer , our prices are very competitive on the secondary market.
If you decide not to sell any items that we have offered you a price for any reason, they will be returned to you free of charge and again fully insured..
I think my items are worth more than £5000, will they be insured?
If you think you need insurance over £5000, we can arrange additional insurance to make sure your jewellery has the correct insurance cover.
Will my items be safe?
The safety and security of your valuables is very important to us.
Your items are safe and secure from the moment you post your jewellery you are covered by the insurance , it's next day delivery so it takes only 1 day to reach us after postage.
You also will get a tracking number so you can track your package for added piece of mind.
All our parcels are opened on CCTV at our valuations department for added security.
We will let you know as soon as your jewellery has arrived with us.
Once your items are with us they will be checked and itemised on the valuation form that you filled in with your selling pack. This process is video recorded to enhance security.
What we buy
Is there a minimum to what I can have valued?
We require a minimum of 12grams of precious metals. Parcels containing less than 10 grams of gold, platinum or palladium will carry a £10 admin fee for their return.
What happens if I send in non-precious metals?
Unfortunately we can only pay you for precious metals, so any items that don't test up as precious metals we will have to return via post but again this is free of charge.
What if my items have gemstones in them?
Most gemstones will not be valuable to us and can be laborious & costly for us to remove, but we will accept items with them in.
Individual diamonds over 0.25ct in size will have an additional value depending on colour, cut and clarity. Smaller diamonds and other gemstones are of no value to us but can be removed and sent back to you.
Do you accept silver?
We will accept silver if it is sent in along with at least 10 grams of gold, platinum, or palladium. Parcels containing silver only will carry a £15 admin fee to return them to you.
Does my jewellery have to be hallmarked?
No, don’t worry. It is not essential that your jewellery is hallmarked as our expert valuers will test it’s purity to assess it accurately.
What can I sell you?
You can sell us any of the following:
-
Gold Jewellery (Bracelets, Watches, Chains, Earrings, Rings, Necklaces)
-
Gold Coins (Gold Sovereigns, Gold Krugerrands, American Eagals, Canadian Maples, Gold Britannias)
-
Gold Bullion
-
Scrap Gold
-
Dental Gold
-
Platinum (various colours)
-
White Gold
-
Rose Gold
-
Palladium